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Food facilities survey results
Licensed food facilities survey: Fall 2019
How could we improve this process for you?
- We are satisfied with the process.
- Little expensive
- I don't you could. Excellent communication and we know our Health Dept. licensing personnel really care.
- Should not be charging veterans non-profit org. so much money to run their club.
- Licensing process is fine.
- I think it's great.
- The less steps the better while still including any requisites. Overall, a fairly simple process.
- Been so many years ago when we licensed business, but I have always found the health dept. helpful to us to solve any problems that have arisen over the years.
- Auto renewal
- Great, except...I've had to pay for a "commissary" license in addition to the license.
- You guys are doing a great job.
- It could be cheaper.
- At this time I have no issue with the licensing process.
How could we improve this process for you?
- Our inspections have always been informative and helpful.
- Not come at lunch disrupts business
- Great.
- New inspector is great, although I thought Susan was great, also.
- New health inspector very knowledgeable and offers suggestions.
- Positive, informed, helpful.
- Everything was great.
- Happy with how things are.
- No improvement. I really enjoy my interactions with Jazz. She's informative and fair and very helpful in her evaluations.
- I think it's great.
- Also, straightforward and direct.
- Last inspection wasn't an easy one due to customer's extremely excessive "mess" left in bathroom. Restaurant owners nightmare and to have it happen during health inspection.
- As a GM I would like to be their during inspection. Wish we can setup a time frame that works for all of us.
- Process is good.
- The inspections I receive are always professional and courteous.
- So far the process has been excellent, we have no notes for improvement.
- I understand why it's unexpected, but a Saturday when very busy? It is disruptive and causes guest complaints.
- Before the inspection process the public health person needs to look into background of business. I got marked down for things and I'm grandfather in.
How could we improve this process for you?
- We are satisfied with the process and you have been very helpful to us in the past.
- Lower fees
- Occasionally the needed personnel are not available to answer questions immediately. They are very busy.
- Never need to call for help or support.
- Haven't used much but very pleasant when calling.
- Everything is easy and great.
- Support is good.
- I think it's great.
- Everyone's availability is well.
- I like the handouts left after inspections. Keeps my staff and I current on latest food service issues, changes, etc.
- Great service.
- We have not required help for a while but back when we did we received excellent support in a timely manner.
- Check business background.
Is there any other area that we could improve our service to you?
- Be more consistent when doing inspections. Don't try to find something when not necessary.
- No todo para mi esta correcto siguen al pie de la letra las reglas gracias
- More training for employees. Easier access. More free classes.
- Lower fees
- I have no issues.
- No.
- No. Everything was great and service was fast and effcient.
- Reduce cost of doing business for veterans, beings only have 4 diners a year.
- No. I think it's great.
- Consistency! Inspections need to be consistent in all restaurants, cafeterias, kitchens and especially food trucks! I worry about food trucks that use ice chests.
- Nothing to improve, you guys do a great job.
- Keep up the good work.
- You do a good job. I don't have any problems with the way you operate.
- The commissary fee seems high for a frig and a freezer that is occasionally used.
- No. You guys are amazing.
- None needed. Thank you.
- The fees have increased to almost impossible levels. A new business is already struggling enough without extravagant fees being forced on them.
- I'm sure there is always room for improvement but I think everyone does a great job.
- Not at this time.
- No. I am very happy with your service. Thank you.
- No. I think it is a good experience all the way around. It works.